Help Center

Church Helper is a comprehensive Church Management System (ChMS) designed to help churches and ministries manage all aspects of their operations from one platform. Our suite includes church website building, management software, presentation tools, live streaming, accounting software, and mobile applications.

Getting started is easy. Visit signup.churchhelper.net and follow the registration steps. You can start with our Free plan and upgrade at any time. The setup process takes just a few minutes, and our team is available to help you migrate your existing data if needed.

Yes, we support data migration from most popular church management systems. Our team will work with you to transfer your existing member records, financial data, and other information. We offer free migration assistance for Standard and Premium plan subscribers. For Free plan users, we provide CSV import tools and documentation.

Our Free plan includes basic member management (up to 50 records), a simple church website, and an event calendar. The Standard plan adds presentation software, live streaming, accounting tools, volunteer scheduling, and priority support. The Premium plan includes everything in Standard plus unlimited members, a branded mobile app, full accounting with payroll, and a dedicated account manager. Visit our Pricing page for a detailed comparison.

Our website builder is specifically designed for churches. Choose from a range of professionally designed templates, customize colors and fonts to match your church's branding, add your content, and publish. No coding experience is required. Premium plan users can also connect a custom domain name to their church website.

Absolutely. Our streaming software can be used for worship services, Bible studies, choir rehearsals, weddings, funerals, youth group meetings, and any other church event. The Standard plan includes HD streaming, while the Premium plan offers Full HD quality with recording capabilities so you can share events later.

Yes, our Premium plan includes a fully branded mobile app for both iOS and Android. Your congregation can use the app to view upcoming events, watch live streams, make donations, access the member directory, and stay connected with your church community. The app is customized with your church's name, logo, and colors.

Yes, you can upgrade or downgrade your plan at any time from your account settings. When upgrading, you will be charged the prorated difference for the remainder of your billing cycle. When downgrading, the change will take effect at the start of your next billing cycle, and you will retain access to your current plan's features until then.

Yes, we offer a 14-day free trial for both the Standard and Premium plans. No credit card is required to start your trial. During the trial, you will have full access to all features included in the plan. At the end of the trial, you can choose to subscribe or your account will automatically revert to the Free plan.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as ACH bank transfers for annual subscriptions. All payments are processed securely through our payment provider. We also offer invoicing options for churches that prefer to pay by check — please contact our sales team for details.

Free plan users can reach our support team via email at support@churchhelper.net. Standard plan users also have access to live chat during business hours. Premium plan users receive a dedicated account manager and phone support. You can also use the contact form on our Contact page.

Yes, we take data security very seriously. All data is encrypted in transit using TLS and at rest using AES-256 encryption. We perform regular security audits, maintain SOC 2 compliance, and use enterprise-grade infrastructure. Your church member data is stored securely and is only accessible by authorized users within your organization. For more details, please review our Privacy Policy.

Absolutely. We believe your data belongs to you. You can export all of your data at any time in standard formats (CSV, PDF) from your account settings. This includes member records, financial data, event history, and any content you have created. We retain your data for 30 days after account closure, giving you time to download everything you need.